St Helena Tourism has successfully concluded a comprehensive hospitality training programme that has benefited over 200 participants. This initiative was designed to develop and expand the local industry workforce, elevate visitor service, and ultimately enhance the St Helena experience.

Conducted in collaboration with NQtac hotel school and hospitality training, a broad spectrum of essential topics was covered, including:

• Customer service
• Leadership management
• Train the trainer
• Hospitality operations
• Food and beverage upselling
• Reservation and sales
• Food hygiene
• Cultural awareness
• Brand awareness

By investing in training the island’s workforce, St Helena Tourism has taken a valuable step towards developing capacity in the industry.